Moving and Retirement
GAO, Tax Filing: 2021 Performance Underscores Need for IRS to Address Persistent Challenges
"IRS faced an unprecedented workload during the 2021 filing season. It began with a backlog of 8 million returns from the prior year. IRS reduced the backlog, but still had millions of new 2021 returns to process by year's end. Taxpayers faced refund delays due to an unprecedented volume of returns requiring manual review—most with similar tax credit errors. During the 2021 filing season, taxpayers also struggled to get help from IRS as: Telephone demand skyrocketed, online refund information was scant, correspondence nearly tripled, in-person service declined. We recommended that IRS address these issues." more »
Justice Department Secures Agreement with CVS Pharmacy, Inc. to Make Online COVID-19 Vaccine Registration Accessible for People with Disabilities
"Today’s resolution is the department’s fifth agreement on the critical issue of COVID-19 vaccination website accessibility, following a November 2021 settlement with Rite Aid Corporation; a December 2021 settlement with Hy-Vee, Inc.; a January 2022 settlement with The Kroger Co.; and a February 2022 settlement with Meijer, Inc. To find out more about this agreement or the ADA, visit ada.gov or call the Justice Department's toll-free ADA information line at 1-800-514-0301 or 1-800-514-0383 (TDD)."
The Justice Department today announced that it has secured a settlement agreement with CVS Pharmacy, Inc., that will help people with disabilities get information about COVID-19 vaccinations and book their vaccination ap… more »
The Grolier Club, A Former Exhibition: A Century of Dining Out, The American Story in Menus, 1841-1941
"Menus are minor, transient documents that tell us how people have dined outside the home over time. Examine one and be transported back to the everyday life of the past - whether to a lavish banquet in the Gilded Age or a food-relief eatery during the Great Depression. They aid our cultural memory by providing historical evidence, not only of what people were eating, but what else they were doing and with whom they were doing it; and what they valued." more »
Veterans Health Care: Efforts to Hire Licensed Professional Mental Health Counselors and Marriage and Family Therapists
VHA typically relies on four types of mental health professions to provide psychotherapy services: psychologists, social workers, and, since 2010, LPMHCs and MFTs. The Commander John Scott Hannon Veterans Mental Health Care Improvement Act of 2019 included a provision for GAO to review staffing levels for mental health professionals in VA, in particular for LPMHCs and MFTs. Demand for VA mental health care is growing. The number of veterans provided mental health care services by VHA increased by 85 percent from 2006 through 2020. This growth poses challenges for VHA in maintaining an adequate mental health workforce that provides timely, high-quality services. It is compounded by the nationwide shortage of mental health professionals. more »