Money

The CFPB is interested in hearing about people’s overall experiences with credit card products. In particular, the request is seeking information on: Terms of credit card agreements and the practices of credit card issuers; Effectiveness of disclosure of terms, fees, and other expenses of credit card plans; Adequacy of protections against unfair or deceptive acts or practices relating to credit card plans; Cost and availability of consumer credit cards; Safety and soundness of credit card issuers; Use of risk-based pricing for consumer credit cards; Consumer credit card product innovation more »

"EEOC data (for 2018 – 2020) showed representation for both minorities and women was relatively flat or marginally increased. Black and Hispanic representation remained at about 3 and 4 percent, respectively. Female representation increased from 31 to 32 percent in that period. Representatives of financial services firms and other stakeholders with whom GAO spoke for the November 2017 report (GAO-18-64) described challenges in recruiting and retaining members of minority groups and women. They also identified practices that could help address the challenges, including recruiting students from a broad group of schools and academic disciplines and establishing management-level accountability to achieve diversity goals." more »

Overall Economic Activity: Economic activity was about flat or up slightly since the previous report, down from the modest average pace of growth in the prior Beige Book period...Interest rates and inflation continued to weigh on activity, and many contacts expressed greater uncertainty or increased pessimism concerning the outlook...Inflation pushed low-to-moderate income consumers to substitute increasingly to lower-priced goods. Travel and tourism contacts, by contrast, reported moderate gains in activity, as restaurants and high-end hospitality venues enjoyed robust demand. Higher interest rates further dented home sales, which declined at a moderate pace overall but fell steeply in some districts; apartment leasing started to slow, as well. more »

"The CFPB has found that consumer reporting companies and some furnishers have failed to conduct reasonable investigations of consumer disputes and to spend the time necessary to get to the bottom of inaccuracies. These failures can affect, among other things, people’s eligibility for loans and interest rates, for insurance, and for rental housing and employment. “One wrong piece of information on a person’s credit report can have destructive consequences that follow a consumer for years,” said CFPB Director Rohit Chopra. “Companies that fail to properly address consumer disputes in accordance with the law may face serious consequences.” more »