Issues

When travel plans go awry, airline passengers may take out their frustrations on customer service agents. We surveyed 104 customer service agents. About half said passengers had verbally threatened them and 10% said passengers had physically assaulted them in the past year. One prosecutor told GAO the transitory nature of airports makes it difficult to get witnesses to testify at trial; when prosecuted, passengers generally face misdemeanor charges. While stakeholders GAO interviewed generally did not identify gaps in resources, some said incidents could be further mitigated if, for example, airports made law enforcement’s presence more visible or airlines provided conflict de-escalation training to customer service agents. more »

Notable Republicans also are supporting the shift to a state-based model. The previous governor in Nevada, Republican Brian Sandoval, initiated the effort in his state. And the Republican House majority leader in Pennsylvania, Bryan Cutler, has been a strong supporter of the move there. The final Pennsylvania bill passed both chambers this year without a negative vote. Cutler said creating a state marketplace is consistent with traditional GOP values. HHS has not signaled any opposition to state-based exchanges, and Cutler pointed out that President Donald Trump, in an executive order issued the day he took office, trumpeted his administration’s intent to “afford the States more flexibility and control to create a more free and open healthcare market.” That executive order, however, pertained to his goal of repealing the ACA, which has so far eluded him. more »

A bill to improve obstetric care in rural areas; a bill to establish a National Commission on Fibrotic Diseases; A bill to ensure the safe use of cosmetics, and for other purposes; A bill to amend the Trafficking Victims Protection Act of 2000 relating to determinations with respect to efforts of foreign countries to reduce demand for commercial sex acts under the minimum standards for the elimination of trafficking; A bill to require federal law enforcement agencies to report on cases of missing or murdered Indians, and for other purposes; A resolution expressing the sense of the House of Representatives regarding the relationships between firearm violence, misogyny, and violence against women and reaffirming the importance of preventing individuals with a history of violence against women from accessing a firearm. more »

The authors analyzed data from the Los Angeles County Health Survey with a focus on two specific health behaviors — eating at fast-food restaurants more than once a week and eating five or more servings of fruit and vegetables daily. For the purposes of the survey, an apple is used as a reference point for a serving of fruit, and a handful of broccoli or a cup of cut carrots are used as references for a serving of vegetables. The researchers analyzed 4,244 responses from both immigrants and native-born Americans regarding fast-food consumption. They analyzed 9,166 responses to the fruit-and-vegetable-intake question.   more »