Culture and Arts

When travel plans go awry, airline passengers may take out their frustrations on customer service agents. We surveyed 104 customer service agents. About half said passengers had verbally threatened them and 10% said passengers had physically assaulted them in the past year. One prosecutor told GAO the transitory nature of airports makes it difficult to get witnesses to testify at trial; when prosecuted, passengers generally face misdemeanor charges. While stakeholders GAO interviewed generally did not identify gaps in resources, some said incidents could be further mitigated if, for example, airports made law enforcement’s presence more visible or airlines provided conflict de-escalation training to customer service agents. more »

A bill to improve obstetric care in rural areas; a bill to establish a National Commission on Fibrotic Diseases; A bill to ensure the safe use of cosmetics, and for other purposes; A bill to amend the Trafficking Victims Protection Act of 2000 relating to determinations with respect to efforts of foreign countries to reduce demand for commercial sex acts under the minimum standards for the elimination of trafficking; A bill to require federal law enforcement agencies to report on cases of missing or murdered Indians, and for other purposes; A resolution expressing the sense of the House of Representatives regarding the relationships between firearm violence, misogyny, and violence against women and reaffirming the importance of preventing individuals with a history of violence against women from accessing a firearm. more »

In Sweden the push toward simple, economical living attracted young artisans eager to revolutionize the home furnishings industry. In the early 1930s one such émigré was architect and designer Josef Frank, who left Austria as the persecution of Jews mounted. Typical of industrial designers of that era, Frank worked in several sectors of the furnishings industry, designing furniture and textiles for multiple companies. His influential work included brightly colored, naturalistic patterns based on botanical prints by 18th-century Swedish botanist Carl Linnaeus. Moved by the beauty and detail of these prints, Frank used them to decoupage the outside of cabinets and as inspiration for his own textile patterns. more »

The authors analyzed data from the Los Angeles County Health Survey with a focus on two specific health behaviors — eating at fast-food restaurants more than once a week and eating five or more servings of fruit and vegetables daily. For the purposes of the survey, an apple is used as a reference point for a serving of fruit, and a handful of broccoli or a cup of cut carrots are used as references for a serving of vegetables. The researchers analyzed 4,244 responses from both immigrants and native-born Americans regarding fast-food consumption. They analyzed 9,166 responses to the fruit-and-vegetable-intake question.   more »