What GAO Recommends
GAO is making nine recommendations in this report, including that SSA: clarify how to assess complex suitability factors; assess requiring background checks for organizational payees; establish a timeframe for reviewing the predictive model and document design decisions resulting from that review; and establish timeframes for, and conduct revisions of the accounting form. SSA agreed with all nine recommendations and provided technical comments that GAO incorporated as appropriate.
For more information, contact Elizabeth Curda at (202) 512-4040 or curdae@gao.gov.
Additional Materials:
For example, we recommended that SSA strengthen oversight of organizations that manage money for vulnerable beneficiaries to ensure their benefits are not misused.
Since our previous letter in April 2019, SSA has not implemented any of our priority recommendations.
What GAO Found
In April 2019, GAO identified four open priority recommendations for the Social Security Administration (SSA). In April 2020, GAO identified three additional open priority recommendations for SSA, bringing the total number to seven. These recommendations involve the following areas:
- ensuring program integrity;
- protecting vulnerable beneficiaries; and
- improving cybersecurity.
SSA's continued attention to these issues could lead to significant improvements in government operations.
Why GAO Did This Study
Priority open recommendations are the GAO recommendations that warrant priority attention from heads of key departments or agencies because their implementation could save large amounts of money; improve congressional and/or executive branch decision making on major issues; eliminate mismanagement, fraud, and abuse; or ensure that programs comply with laws and funds are legally spent, among other benefits. Since 2015 GAO has sent letters to selected agencies to highlight the importance of implementing such recommendations.
For more information, contact Elizabeth Curda at 202-512-4040 or curdae@gao.gov.
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