Remember how "they"
told us computers would change our lives? They would eliminate
paperno more file cabinets. (Ha!) They would save
us time. Less drudgery, more leisure. (Double Ha!) They
would make us more productive. We would demolish mountains of
work in minutes. (Hysterical laughter.)
Since owning a computer,
I am ashamed to admit that I have used so much paper, I personally
am probably responsible for the decimation of an entire forest
somewhere in the world. After my first system crash, I became
compulsive about printing out everything. Yes, I back up my files
electronically; but who's to guaranty nothing will happened to
my back-ups?
However, though I've
become an environmentalist's worst nightmare, I am the economists'
darling. I can take credit for contributing to the increase in
sales of office furniture because I have to keep buying file cabinets
to house all my printouts. Soon I'll also boost real estate sales
because I'll have to move to a larger house. No room here for
any more filing cabinets.
And the manufacturers
of printer cartridges have me to thank for their booming profits.
I go through cartridges like a kid through a new box of crayons.
(The crayons are much cheaper.)
What is so time-consuming
are not so much the things I do on my computer but, rather, the
things I try to do that don't work. After fruitless minutes (okay,
okay-hours) of trial and error, I call tech support where, after
pressing numerous menu choices I am, of course, put on hold, the
limbo of the damned. I have been subjected to more canned music
in the last couple of years than the majority of sane people (i.e.,
those who do not own computers) hear in a lifetime. And when my
call that is so important to them finally connects me to a live
techie, my troubles are not over. Oh no, my friend, in many cases
they have just begun. Consider the following actual conversation
I had last night (okay, okayat 3:00 AM) with tech support:
Me: I'm having
a problem downloading pictures.
TS (no, nothat
means Tech Support, not what you thinkbut actually your
assumption is more accurate): I don't know about that. I never
downloaded nothing (sic).
Me: Well, can
you transfer me to someone who does know?
TS: No. Everyone
else is busy.
For this I waited on
hold for 23 minutes?
The time wasn't completely
wasted though. I played computer Free Cell solitaire while waiting…and
after I hung up…for probably another hour and a half. I'm addicted.
Are there any 12-step programs for that?
I take back what I
said about the stuff that works not necessarily being time-consuming.
One application works too well. E-mail. You can't kill it. It
just keeps proliferating. I am now on the address list of every
computer owner I've known since I was two years old. I've decided
it's possible to have too many friends, despite what Mother always
told me. These friends send me messages. I thank them. They thank
me for thanking them….It's an unending loop. As for the jokes
that keep making the rounds, enough already! I just don't have
the time for all this entertainment. I really should be attending
to some serious stufflike trying to figure out how to stamp
out spam, especially porn. I never search the net for anything
even slightly risqué (I swear!), but somehow my E-mail
address has found its way to the purveyors of messages with subject
lines such as "Pictures of Hot Nude Teen-age Girls." Like at my
age I need to be reminded how grotesque I look by comparison.
But my problems are
insignificant compared to those of my friend Joan who just bought
a new computerone with more bells and whistles than a calliope.
She wanted to be sure she had all the latest enhancements that
would enrich her life (cue hysterical laughter again). Her computer
has ten times the features of mineand a hundred times the
headaches since problems increase exponentially with each additional
application.
Yes, "they" were right.
I can truthfully say that my computer has changed my life. Actually,
I now have no life. No time for one. Gotta keep on top of that
e-mail and all the other stuff on the web. I got up at 6:30 this
morning. It's now 2:00 PM, and I'm still sitting at the keyboard-sleep
deprived, undressed, unshowered, bed unmade, newspaper unread,
and unreachable by phone since I can't afford a separate line
for this electronic monster which has me in its grip.
Help! Stop me before
I boot up again!